Dear People On The Internet

Dear People On The Internet

Something you’ve perhaps failed to understand over the last 15 or so years:

Reply –> Sends email to the person who sent it and only that person.

Reply to All –> Sends email to everyone on the “To” line of the original email plus the original sender.

Times where clicking Reply To All is appropriate:

  1. You know everyone in the group and what you have to say pertains to all/most of you.
  2. It is not a note/message meant for only the person who sent the original message.

Times when clicking Reply to All is not appropriate:

  1. 98% of your life on the web, people.

Seriously, the Reply to All should never, ever, ever, ever be your default clicky button when replying to emails. If you cannot help but click that button because of some curious disease of the mind (or habit, whatever), then remove that button from your interface. Don’t know how to do that? Ask a teenager.

Because, really, the number of you people out there who do not understand this, and the number of you who run businesses on the Internet and yet do not understand this to a crippling degree, appalls me. There is no reason for this foolishness.

No love,

Tempest

Related Letter:

Dear People Who Design Email Programs,

Help us out, here. Make it so every time someone clicks “Reply to All” a window or dialogue box pops up and says: “Do you really want to do that? Reply To All is only appropriate when…”

Make it so that only people who really understand computers can figure out how to turn this off. You’re good at that, especially if you work for Microsoft.

If you do this, you’d be doing the rest of us a huge favor, thanks.

Love,

Tempest